Our Cultural Competency in the Pharmacy training course is designed to show learners how to communicate effectively with, and be sensitive to, their culturally diverse customer base.
As your customers become more diverse, the opportunities and challenges related to communicating with this client base requires special training. Learners will become more culturally competent and better able to communicate to ensure desirable outcomes. Also, aspects of Section 1557 of the Affordable Care Act are covered.
Cultural Competency in the Pharmacy - Course Features
Our online Cultural Competency in the Pharmacy course is a mobile friendly, interactive course, with full audio narration and engaging real-world scenarios for the best user experience and information retention.
Once you create an account, you can log in from any computer or mobile device and train anytime, anywhere.
You have 6 months from enrollment to complete the course. Specific completion deadlines may be mandated by your employer. You can log in and out of your training account and your place in the course will be saved.
Cultural Competency in the Pharmacy - Course Outline
Our Cultural Competency in the Pharmacy online training is 30 minutes long and consists of 4 lessons, a final exam, and CEU credit claim.
The ACA requires that all staff members of facilities that receive federal funding for healthcare (Medicare, Medicaid, etc.) are responsible for ensuring that they do not participate in discriminatory practices. This training addresses those requirements. Also, many of the “Plans” now require this training.
Training Frequency: Re-training frequency is typically determined by Company Policy or "Plan" requirements.
Certificate of Completion
Upon successful completion of our Cultural Competency in the Pharmacy course and final exam, you will be able to immediately print your completion certificate from your My Account page. It will also be e-mailed to you.
If you lose your Cultural Competency in the Pharmacy certificate of completion and need a replacement, you can log back into you account and print additional copies.
Continuing Education Option
At the end of the course, you will be able to select the option to claim your ACPE Continuing Education credit for this course.